Emirati Fresh Graduate​/Officer

Well known Insurance Organization in UAE.

The job holder is responsible for performing routine operational tasks that ensure the smooth flow of day-to-day activities. This includes processing documents, handling internal requests, coordinating with various departments, and maintaining compliance with established company policies and procedures.

• Communicate operational procedures and instructions to team members and monitor adherence to ensure work is carried out in a controlled and consistent manner.
• Ensure compliance with procedural and legislative requirements.
• Assist in implementing the daily operational activities to ensure processes are executed efficiently and in accordance with established standards and procedures.
• Process incoming operational requests, maintain accurate data entry, and ensure timely completion of transactions.
• Receive and evaluate incoming submissions or requests, ensuring they are processed accurately.
• Coordinate with relevant departments to complete transactions and monitor the workflow to ensure adherence to defined Service Level Agreements (SLAs).
• Maintain and update documentation in line with set standards, policies, and procedures.
• Achieve high levels of accuracy and efficiency in handling all operational tasks.
• Respond to customer requirements in the appropriate timescales, in order to meet customer expectations.
• Support the review and refinement of operational policies and procedures, identifying gaps and recommending improvements aligned with corporate objectives.