Administrative Coordinator - Office Support

Job Snapshot

Role:
Administrative Coordinator.

Location:

Abu Dhabi, United Arab Emirates. Industry: Hospitality. Function:
Administrative.

Experience:

Not specified. Job Type: Full-time.

Country:
United Arab Emirates. City:
Abu Dhabi. Industry: Hospitality. Function:
Administrative. Salary:
Not disclosed. Gender: No Preference. Candidate Nationality:
Not specified. Job Type: Full-time. Job Number . Position Type:
Non-Management. Work Arrangement:
This is an on-site position and is not located remotely.

The Administrative Coordinator serves as an important point of contact for clients while supporting the accurate flow of information within the property. The role combines office administration with hospitality service, requiring organized record management, precise written communication, and responsive handling of questions and requests.

• Serve as a point of contact for clients and respond to questions and requests by telephone and email.
• Enter and retrieve information from computer databases using a keyboard, mouse, or trackball.
• Update records, files, reservations, and other operational information.
• Retrieve information needed to answer guest inquiries accurately.
• Prepare letters, memos, and other business documents.
• Use word processing, spreadsheet, database, and presentation software for administrative tasks.
• Transmit information and documents electronically, by mail, or through a facsimile machine.
• Proofread and edit written information for accuracy and completeness.
• Enter and locate work-related information using computers and point of sale systems.
• Operate standard office equipment in addition to computer systems.
• Complete other reasonable duties requested by supervisors.

Professional communication is central to this position. The Administrative Coordinator responds to client inquiries, answers telephones using appropriate etiquette, and communicates with guests and colleagues using clear and professional language. Guests should be welcomed and acknowledged according to company standards. The role also involves anticipating and addressing service needs, assisting individuals with disabilities when required, and expressing genuine appreciation during guest interactions.

Accuracy is essential when working with hotel records and business information. The Administrative Coordinator prepares and reviews documents, maintains database information, processes correspondence, and ensures written materials are complete before distribution. The role requires careful handling of proprietary information and appropriate protection of company records and assets.

• Administrative coordination
• Database entry and information retrieval
• Word processing software
• Spreadsheet software
• Presentation software
• Document preparation and proofreading
• Records and file maintenance
• Email and telephone communication
• Point of sale systems
• Standard office equipment
• Client inquiry handling
• Professional business correspondence

The Administrative Coordinator works across departments and maintains positive professional relationships with other employees. The position supports colleagues in achieving common objectives while listening and responding appropriately to workplace concerns. Strong coordination and reliable information handling help departments maintain smooth communication and consistent operational support.

Company policies and procedures must be followed throughout daily activities. Associates are expected to maintain a clean and professional appearance, preserve the confidentiality of proprietary information, and protect company assets. Accidents, injuries, and unsafe working conditions must be reported promptly to management.

Candidates must be able to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

The Ritz-Carlton Gold Standards form the foundation of the brand ’s service culture. Associates are expected to learn and exemplify principles including the Employee Promise, Credo, and Service Values while carrying out their responsibilities with professionalism, care, and thoughtful attention to guests.

The Ritz-Carlton operates more than 100 award-winning properties worldwide and is part of Marriott International ’s portfolio of brands. Its Ladies and Gentlemen create distinctive luxury…