Operations & Marketing Coordinator

The Operations & Marketing Coordinator is responsible for supporting the operational efficiency, facility management, vendor coordination, IT support coordination, and marketing activities of Elvira Executive Business Center.

The role focuses on ensuring that the business center operates smoothly, maintains premium standards, and strengthens its market presence through effective marketing initiatives. This is primarily a back-office role with limited customer-facing responsibilities.

The position will play a key role in maintaining operational excellence, supporting business growth, enhancing brand visibility, and promoting Elvira's services to its target market.

Key Responsibilities

• Coordinate preventive and corrective maintenance activities for all business center facilities.
• Monitor maintenance requests and ensure timely completion by contractors and service providers.
• Conduct regular inspections of offices, meeting rooms, common areas, reception areas, and shared facilities.
• Track maintenance schedules, warranties, and service contracts.
• Coordinate repairs, upgrades, and operational improvement projects.
• Ensure facilities are maintained to premium business center standards.

• Coordinate and manage relationships with:
• Building management
• Cleaning contractors
• Maintenance contractors
• Security service providers
• IT service providers
• Internet and telecommunications providers
• Office equipment suppliers
• Responsibilities include:
• Monitoring service quality
• Coordinating service schedules
• Following up on service requests
• Maintaining contractor records
• Assisting with contract renewals and quotations

• Act as the primary liaison with external IT support providers.
• Coordinate troubleshooting and resolution of technology-related issues.
• Monitor internet, telephone, Wi‑Fi, and telecommunications services.
• Maintain records of IT assets and equipment.
• Support implementation of new technology systems and operational tools.
• Coordinate workstation setup requirements and office technology needs.

• Manage procurement requests for operational requirements.
• Maintain inventory records for office supplies, consumables, furniture, and equipment.
• Monitor stock levels and coordinate replenishment.
• Obtain supplier quotations and support purchasing processes.
• Assist in managing operational expenses and cost‑control initiatives.

• Prepare and maintain:
• Weekly operations reports
• Maintenance tracking reports
• Vendor performance reports
• Inventory reports
• Asset registers
• Operational improvement recommendations

• Ensure compliance with all operational procedures, legal requirements, regulatory obligations, and critical deadlines applicable to the business center.
• Monitor adherence to established SOPs and operational standards.
• Support health, safety, and facility compliance requirements.
• Maintain operational documentation and records.
• Identify opportunities for operational improvements and efficiencies.
• Recommend and implement process enhancements that improve service delivery and operational performance.

• Manage and coordinate Elvira's digital presence across:
• Linked In
• Google Business Profile
• Company website
• Email marketing platforms
• Online business directories
• Commercial property listing platforms

• Responsibilities include:
• Content planning and scheduling
• Posting and publishing content
• Monitoring engagement
• Updating business information
• Maintaining brand consistency across all channels

• Develop and coordinate:
• Marketing brochures
• Corporate presentations
• Service brochures
• Business center…