Receptionist; Temporary

• Deliver high quality customer service to all visitors and staff representing the Academy in a professional manner
• Greet visitors in a friendly and helpful manner
• Have a strong knowledge of the key information about the Academy
• Offer guidance and assistance to parents through the student registration and admission process during the initial enquiry stage
• Provide general clerical administrative support e.g. updating attendance registers, photocopying, filing, faxing, completing standard forms, responding to routine correspondence
• Undertake word-Processing and other IT based tasks e.g. database, excel, internet research
• Produce lists information data as required e.g. class lists
• Sort and distribute mail
• Attend and participate in relevant meetings as required
• Answer screen and forward incoming phone calls in a friendly and professional manner following our standard telephone etiquette protocol
• Ensure reception area is tidy and presentable with all necessary stationery and material e.g. pens, forms and brochures
• Provide basic and accurate information in-person and via phone email
• Assist Admissions team with inbound and outbound calls
• Log admissions enquiries into the MIS database
• Perform other clerical receptionist duties such as filing, photocopying and printing
• Arrange transportation for visitors when required
• Provide accurate and comprehensive information about the schools including the curriculum education level and tuition fees
• Respond to telephone calls and enquiries courteously and direct calls to appropriate personnel using the Referral System
• Assist with tasks assigned as and when required by the management team
• Undertake any other reasonable duties within the overall function commensurate with the grading and level of responsibility of the post
• Perform other duties as requested by direct and dotted line reporting managers supervisors

• Minimum secondary school certificate.
• At least two-year experience in a school setting.
• English language skills according to the school curriculum.
• Minimum Experience:
  
  A minimum of 2 years of experience in a customer focused role.
• Experience in the education field is preferred.

Respect for all members of a school community, irrespective of position, gender, age and ethnic background.

• Previous experience working with students whom English is not their first language.
• Passion for teaching and commitment to educating the whole child.
• A high level of professionalism and consideration of the wellbeing of children.
• Recent and consistent involvement in extra-curricular activities.
• A positive and solution-focused attitude to working life.
• A clean enhanced Disclosure and Barring Services check or police check.