Receptionist - Aldar Education UAEN

Job Description:

Aldar Education is seeking a UAE National Receptionist for our HQ in Abu Dhabi. This is an exciting opportunity for a skilled professional to join the highly successful Aldar family of schools and to help shape the future of Abu Dhabi’s leading school group.

Since its inception in 2007 with just 250 students, Aldar Education has grown into a highly sought-after education provider, with more than 25 owned and managed premium and super-premium schools and academies- in partnership with some of the world’s most prestigious institutions including

Rugby School, King’s College Wimbledon, and Cranleigh. The Group now serves over
38,000 studentsthrough5,000 educators from more than 100 nationalities to deliver world-class education across a broad range of curricula and learning pathways from nursery through to K12.

At Aldar Education, our impact goes far beyond the classroom: we are proud to contribute to the UAE’s vision for a sustainable, knowledge-based economy through premium education. With this in mind, we hire educators and industry professionals who not only embody our values and cultural ethos but also bring a genuine passion for education—qualities central to our mission of shaping the leaders of tomorrow.

This is an exciting opportunity to join the highly successful Aldar family of schools and to help shape the future of Abu Dhabi’s leading school group.

As the front-facing representative of Aldar Education HQ, the Receptionist plays a crucial role in delivering exceptional customer service while supporting the administrative and operational needs of the office. This role involves acting as the first point of contact for all visitors, creating a welcoming and professional environment, and providing vital support to ensure the smooth functioning of daily operations.

Main Responsibilities:

• Deliver high-quality customer service to all visitors, representing Aldar Education HQ with professionalism and integrity.
• Greet all visitors in a courteous, friendly, and efficient manner, ensuring a positive first impression.
• Possess and maintain a thorough understanding of Aldar Education’s services, policies, and
• procedures.
• Provide general clerical and administrative support such as photocopying, filing, faxing, and responding to routine correspondence.
• Support the Executive Director of Operations with administrative tasks, including gather data reports and calendar management.
• Manage visitor logs and generate reports on office activities, such as visitor numbers and meeting schedules.
• Sort and distribute incoming mail and manage outgoing correspondence.
• Attend and actively participate in relevant meetings and briefings.
• Answer and route incoming phone calls according to Aldar Education’s telephone protocol, ensuring professional handling of all inquiries.
• Maintain the reception area’s appearance, ensuring that it is always tidy and equipped with necessary materials (e.g., pens, forms, brochures).
• Provide basic, accurate information in person, over the phone, or via email.
• Assist the team by handling inbound and outbound calls and logging admissions inquiries into relevant systems.
• Address phone and email inquiries promptly and professionally, using the established referral system to route communications as appropriate.
• Support management and the operational team with various tasks, demonstrating flexibility and a proactive approach to completing duties

General Operations:

• Implement and uphold operational policies, systems, and processes to ensure a productive and efficient work environment. Track and log external visitors, collaborating with security to ensure a smooth visitor experience. Assist in the compilation of data for monthly, quarterly, and annual reports as directed by…