Receptionist Communication Officer

As part of our continuous growth, we are hiring a Receptionist / Communication Officer to join our center in Abu Dhabi.

• Manage the front desk, handle phone calls, emails, and in-person inquiries with professionalism and efficiency
• Book lessons on the booking platform, manage reservations, check availability, and update schedules to ensure accurate bookings and smooth coordination
• Prepare and share daily, weekly, and monthly reports, compile relevant data, summarize key activities, and communicate updates clearly and on time
• Ensure smooth communication between the center, clients, and staff, maintaining a welcoming and organized environment
• Assist in organizing events and activities, including scheduling, logistics, and promotion
• Maintain accurate records and databases, ensuring all information is up-to-date and easily accessible
• Provide administrative support to the management team, including preparing documents, managing calendars, and handling correspondence
• Promote the Mouratoglou brand and values, both internally and externally, through effective communication and customer service

• Experience:
  
  Proven experience in a receptionist or administrative role, preferably in a customer-facing environment such as a sports facility, hotel, or corporate setting.
• Communication
  
  Skills:
  
  Excellent verbal and written communication skills in English; proficiency in additional languages is an advantage
• Interpersonal
  
  Skills:
  
  Strong ability to build and maintain positive relationships with clients, staff, and stakeholders
• Organizational
  
  Skills:
  
  Highly organized with the ability to manage multiple tasks, prioritize effectively, and maintain attention to detail
• Technical
  
  Skills:
  
  Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with customer relationship management (CRM) software
• Customer Service Orientation: A strong commitment to provide exceptional customer service and promote the Mouratoglou brand
• Team Player:
  Ability to work collaboratively within a team and contribute to a positive work environment
• Adaptability:
  Flexibility to handle a variety of tasks and adapt to changing priorities in a dynamic environment