Receptionist - Muna British Academy; UAE National

Receptionist - Muna British Academy (UAE National) Job Snapshot

Role:
Receptionist

Location:

Abu Dhabi, United Arab Emirates

Industry: Primary-Secondary Education

Function:
Front Desk-Reception

Experience:

Minimum 2 years in a similar role

Job Type: Full Time

Work Arrangement:
On-site

Country:
United Arab Emirates

City:
Abu Dhabi

Industry: Primary-Secondary Education

Function:
Front Desk-Reception

Salary:
Not disclosed

Gender: No Preference

Candidate Nationality:
United Arab Emirates

Job Type: Full Time

Work Arrangement:
On-site

Aldar Education is seeking a Receptionist (UAE National) to join Muna British Academy in Abu Dhabi, United Arab Emirates, with an immediate start.

The Receptionist will be a key point of contact for parents, students, visitors and staff, representing the Academy with professionalism, warmth and excellent customer service.

The role combines front desk reception, student attendance administration, admissions support and general school office duties.

Muna British Academy follows the National Curriculum of England and has been rated Outstanding by the Abu Dhabi Department of Education and Knowledge (ADEK).

The school is relocating to Saadiyat Island and is preparing to expand its provision beyond Year 6.

The successful candidate will have strong communication and organizational skills, proficiency in English and Arabic, and a genuine appreciation of the culture and values of the UAE.

• Reception and Customer Service
• Welcome parents, students, visitors and staff in a friendly, courteous and professional manner.
• Deliver high-quality customer service and represent Muna British Academy positively.
• Respond to parent enquiries and provide accurate information about the school.
• Answer, screen and transfer incoming telephone calls according to the school 's telephone procedures.
• Provide clear information to visitors and families in person, by telephone and through email.
• Maintain a tidy, welcoming and presentable reception area.
• Ensure reception stationery, forms, brochures and other essential materials are available.
• Arrange transportation for visitors when required.

• Maintain accurate daily student attendance records.
• Complete class attendance registers and confirm attendance information with class teachers.
• Record late arrivals and student absences using Engage or the relevant school software.
• Inform class teachers about recorded student absences.
• Contact parents and families to verify reasons for student absences.
• Liaise with the school nurse regarding medical absences.
• Ensure attendance information is updated accurately and that all students are accounted for each day.

• Provide initial guidance to parents about student registration and admissions procedures.
• Respond to enquiries about the school 's curriculum, education levels and tuition fees.
• Assist the Admissions team with incoming and outgoing telephone calls.
• Record admissions enquiries accurately in the school 's Management Information System (MIS).
• Provide families with relevant information during the initial admissions enquiry stage.
• Support effective communication between prospective families and the Admissions team.

• Provide general administrative assistance, including photocopying, filing and completing standard forms.
• Prepare and respond to routine correspondence.
• Carry out word-processing and other computer-based administrative tasks.
• Enter and update information in school databases.
• Prepare basic spreadsheets and reports when required.
• Conduct internet research for relevant administrative tasks.
• Produce class lists, contact information and other requested records.
• Maintain accurate staff and student contact details.
• Sort and distribute incoming mail and courier deliveries.
• Support the organization and maintenance of school office records.

• Attend and participate in relevant meetings when required.
• Assist the School Senior Leadership Team (SLT) with assigned administrative tasks.
• Communicate effectively with teachers, school administrators and support staff.
• Maintain professional relationships with parents and families from diverse backgrounds.
• Undertake other reasonable duties appropriate to the responsibilities and level of the position.
• Support the school 's commitment to a professional, welcoming and inclusive environment.

• High School Certificate, Diploma or Bachelor 's degree.
• Minimum 2 years of experience…