Warranty Clerk

Exciting Opportunity:
Warranty Administrator – Motors Division

Join Ali & Sons in Abu Dhabi and play a vital role in ensuring warranty excellence, manufacturer compliance, and outstanding service support within our dynamic automotive operations.

Are you detail-oriented, technically knowledgeable, and experienced in automotive warranty processes? This is your opportunity to contribute to a high-performing Service team where precision, accountability, and collaboration drive success.

As a Warranty Administrator
, you will be responsible for evaluating and processing warranty claims in line with manufacturer standards and company policies. You will work closely with workshop management to ensure accurate defect reporting, timely submissions, and continuous improvement in warranty performance.

• Review and assess warranty claims, consulting with manufacturers or Technical Area Managers when required.
• Ensure accurate and timely submission of all warranty claims.
• Advise workshop teams on complex repair cases and official service solutions.
• Maintain complete documentation for audit compliance.
• Ensure adherence to Service Technical Handbook guidelines.
• Support workshop management in identifying and eliminating root causes of claims.
• Maintain professional conduct, organized work practices, and compliance with QHSE standards.

• Minimum 4 years of relevant automotive warranty/service experience
• Diploma or Degree in Automotive Technology
• Required technical certifications and manufacturer training
• Fluency in English and Arabic (essential)
• Excellent communication and problem-solving abilities

• Work with a reputable and diversified UAE organization
• Professional, structured, and growth-focused environment
• Exposure to leading automotive brands and systems
• A culture built on accountability, integrity, and service excellence

Take the next step in your automotive career.
Apply now and become part of a team committed to precision, performance, and customer satisfaction.

MG

British motor brand MG has been around since the 1920s, representing a long and prestigious pedigree in the world of cars. Today, the company has a global presence with an impressive fleet of vehicles for all needs.

Inter Emirates Motors, a subsidiary of Ali & Sons Holding started its partnership with MG in late 2020. Today, it operates six showrooms and five service centres in Dubai, Abu Dhabi, Ras Al Khaimah, Sharjah, and Al Ain. With almost 100 after-sales representatives, we ensure our customers get the best possible service throughout their buying journey.

• Job Identification 4214
• Job Category Administrative & General Services
• Posting Date 02/23/2026, 05:52 AM
• Locations Abu Dhabi, United Arab Emirates