Quality Control Officer-Automotive

Responsibilities

• Conduct final inspection of vehicles after maintenance or repair to ensure all work has been completed as per job card and quality standards.
• Check vehicle performance engine brakes suspension electrical systems etc. through test drives and diagnostic tools.
• Verify that all service and repair procedures comply with manufacturer guidelines and safety protocols.
• Identify workmanship or parts-quality issues and ensure corrective actions are taken before vehicle delivery.
• Document and report inspection findings non-conformities and recurring defects to the Service Manager.
• Support continuous improvement of service processes and technician performance through feedback and training inputs.
• Monitor workshop cleanliness tool calibration and compliance with service quality checklists.
• Ensure use of genuine spare parts and adherence to company repair standards.
• Handle quality-related customer complaints and coordinate resolution with the service and technical teams.
• Participate in periodic audits and service quality improvement initiatives.

• 2–3 years of experience in vehicle service, inspection, or quality control within an automotive service center or dealership.
• Strong technical knowledge of automotive systems (engine, transmission, electrical, suspension, etc.).
• Familiarity with diagnostic tools, scanners, and service software.
• Good understanding of OEM repair standards and customer service processes.
• Excellent attention to detail and problem-solving skills.