Automotive workshop supervisor
Carrera Auto Workshop is a professional auto repair and maintenance workshop serving customers across Abu Dhabi and Al Ain in the UAE. As a trusted dealership alternative, the team provides expert services in engine repair, AC servicing, electrical diagnostics, oil changes, transmission, brakes, periodic maintenance, body repair, painting, and full vehicle diagnostics. The workshop focuses on delivering reliable automotive solutions that keep vehicles safe, efficient, and ready for the road.
Carrera Auto Workshop emphasizes professional service, dependable repairs, and better driving experiences for its customers.
The Automotive Workshop Supervisor is a full-time, on-site role based in Al Ain. This role oversees daily workshop operations, including scheduling and assigning repair and maintenance jobs, monitoring workflow, and ensuring timely service delivery. The supervisor coordinates technicians, reviews job cards, verifies diagnoses, and checks completed work for quality and safety standards. Responsibilities include managing parts requests, monitoring inventory, and ensuring tools and equipment are properly maintained.
The role also involves communicating with customers about repair status, costs, and timelines, handling escalated issues, and supporting a positive, safety-focused work environment. The supervisor maintains documentation, adheres to company policies and industry regulations, and supports continuous improvement initiatives in the workshop.
- Strong technical knowledge of automotive systems, including engine, transmission, brakes, electrical, AC, and diagnostic tools.
- Proven experience supervising or leading a team in an auto repair, maintenance, or workshop environment.
- Skills in work scheduling, workflow management, and coordinating multiple jobs to meet deadlines.
- Ability to review diagnoses, verify repair quality, and enforce safety and quality standards.
- Customer service and communication skills for explaining technical issues, managing expectations, and resolving concerns.
- Experience with workshop documentation, job cards, and basic computer skills for tracking work and inventory.
- Knowledge of health, safety, and regulatory requirements in automotive workshop operations.
- Relevant technical qualification or diploma in automotive engineering, mechanics, or a related field; additional certifications are an advantage.
- Ability to work on-site full time in Al Ain, with flexibility to manage peak workloads.
- Prior experience in the UAE automotive market or similar environment is beneficial.
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