Foreman, Automotive, Automotive Technician

• Ensure effective communication with service advisors technicians subordinates and senior staff to maintain smooth workshop operations
• Coordinate with service advisors to understand repair requirements prepare and assign work orders to technicians arrange required parts and ensure timely vehicle delivery upon completion
• Maintain high-quality workmanship to enhance customer satisfaction minimize repeat jobs and improve overall workshop efficiency
• Train and coach team members to improve their technical skills productivity and performance
• Order necessary parts from suppliers and follow up to ensure timely availability for technicians
• Ensure all automotive services meet the company s quality standards
• Plan distribute monitor and follow up on jobs to ensure work is completed accurately and within schedule
• Handle and resolve customer complaints professionally and efficiently
• Verify that parts requested by technicians are appropriate for the assigned tasks and ensure proper processing and follow-up
• Ensure all tasks listed in the work order are completed and accurately recorded in job cards
• Maintain high shop floor efficiency to support timely vehicle delivery and profitability
• Reduce average vehicle downtime out-of-service days to less than three days
• Enforce workshop safety standards to prevent accidents injuries and property damage
• Minimize repeat repairs by aligning job execution with customer requirements and ensuring quality and timely delivery
• Ensure proper use maintenance and safety compliance of tools equipment and safety gear
• Maintain a clean and hazard-free workshop environment e g no oil spills loose parts hoses or wires on the floor
• Enforce staff discipline and adherence to safety practices e g no smoking safe use of lifts use of wheel chocks
• Ensure strict implementation of company policies procedures and regulations including emergency purchase procedures
• Perform any other related duties as assigned

• Excellent verbal & written communication skills
• Technical diagnosis
• Working knowledge of automotive products, repairs and parts
• Staff personal / professional problem solving
• Daily operation related decision making as per the procedures laid down.

A minimum of 5 to 7 years of experience as a service foreman in any leading automotive company.

• - High School/Secondary Certificate with industrial training certificate/ Technical Diploma