Workshop Foreman | Al-Futtaim Automotive

• Oversee daily workshop activities to maintain high levels of productivity and efficiency.

• Allocate, control, and follow up on workshop jobs to ensure work is completed correctly and according to schedule.

• Monitor the quality of repairs and minimise repeat jobs.

• Support timely vehicle completion and delivery.

• Maintain a safe workshop environment and ensure established safety procedures are followed.

• Train and coach technicians to strengthen their technical capabilities and improve performance.

• Maintain effective communication across the workshop to support smooth day-to-day operations.

• Ensure workshop processes, procedures, and warranty requirements are consistently followed.

• Monitor technician productivity and efficiency and address operational concerns when required.

• Support a customer-focused culture by maintaining high standards of workmanship and service quality.

• Strong automotive technical knowledge and workshop experience.

• Excellent workshop organisation and job-control skills.

• Ability to lead, train, and coach technicians.

• Strong understanding of workshop productivity, efficiency, and quality standards.

• Ability to prepare and communicate technical information and reports.

• Good communication and relationship-building skills.

• Strong planning, organising, analytical, and follow-up capabilities.

• Customer-focused and quality-driven approach.

• Computer literacy and working knowledge of Microsoft Office applications.

• Ability to work effectively in a fast-paced workshop environment.

You will be part of a dynamic automotive aftersales team focused on quality, efficiency, safety, and customer satisfaction
. Working closely with technicians and workshop management, you will help coordinate daily operations, develop team capabilities, and ensure vehicles are repaired to the required standards within agreed timelines.

• Diploma, technical qualification, or degree in Automotive Engineering, Mechanical Engineering, or a related technical discipline
  .

• 5–7 years of relevant automotive workshop experience in a similar or equivalent role.

• Strong technical knowledge and practical understanding of automotive workshop operations.

• Experience supervising, training, and coaching technical teams.

• Ability to manage job allocation, workshop workflow, productivity, and quality.

• Strong communication, teamwork, and problem-solving abilities.

• Good planning and organisational skills.

• Customer-oriented mindset with a strong focus on quality and timely delivery.