Technical Admin

Abu Dhabi, United Arab Emirates | Posted on 01/17/2024

Good knowledge on Excel and updating reports and should have worked on any ERP software. Reporting line to the Technical Manager.

Working days:
Monday to Friday and alternate Saturdays will be weekly off.

• Document consumed resources at workshops including contracted labour hire according to process and procedure.
• Document corrective maintenance, preventive maintenance, third‑party inspections, damage and missing equipment process, parts use, and consumption and annual inspections of equipment.
• Document the sold equipment and de‑fleet MEWPs.
• Document the annual maintenance contracts & Service contracts.
• Coordinate the implementation of the required MEWP third‑party inspection.
• Assist in the creation and management of workshop projects, including obtaining required approval if applicable.
• Record technician’s hours worked, including overtime hours, and communicate to HR with proper approval.
• Manage equipment and MEWP records and data entry into the Net Suite system.
• Accurately log all the MEWP details in the Damage advice note (service work orders, breakdown and damages photos, etc) and submit to relevant team members for approval.
• Document all mandatory requirements for internal and external technical safety bulletins.
• Archive historical information on sold equipment.
• Update the Track Unit Manager based on the workshop and field activities on track unit installation and removal of faulty units.
• Maintain and update user manuals, service manuals, and parts manuals for equipment.
• Efficient use of the Net Suite system with an understanding of all relevant reports needed to support day‑to‑day tasks.
• Effective communication with technicians, permanent casuals, suppliers, manufacturers, and other service providers to ensure appropriate actions are taking place.
• Aid the Technical Manager with the timely completion of the monthly reporting process.
• Ensure operational visual displays (KPIs, Operational Results, Track Unit Manager, Field Service Monitor screens) in the office are updated and working properly.
• In absence of a technical help desk team lead, be responsible for breakdown coordination and reporting.
• In charge of on‑time submission of petty cash to the accounts department.
• Real‑time update of operational skill matrix, improvement board, and 7‑day shift schedule for technicians.

We are looking for Immediate joiners.

Monday to Friday, alternate Saturdays will be off & Sundays weekly off (8 hours).