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Job Description & How to Apply Below
Serco in Abu Dhabi is seeking an Airport Operations Control Centre (AOCC) Analyst to support on-site coordination from the AOCC. The role acts as the central integrator with the airport data center to provide communications with stakeholders and frontline staff, especially duty CX Team Leaders.
The analyst will monitor performance, address passenger service issues, and report to management for visibility and potential operational efficiencies.
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