Business Analyst Internship Nationals

Job Description

Would you like the opportunity to enhance the Akamai sales tech stack?

Are you excited at the prospect of applying your analytical skills to the future of AI in sales?

Akamai is seeking an intern to join our Sales Tools and Support team. This team serves as the Architects of the GTM Ecosystem
, bridging the gap between complex business needs and technical execution. We operationalize business architecture through the design, definition, and governance of the tools that power our global sales force.

As a Business Operations intern, you will collaborate with Sales, Sales Operations, Channel Programs and other key stakeholders. You will be responsible for managing data hygiene, researching agentic use cases that will benefit our go-to-market teams and improving business processes in the Salesforce CRM and Partner Portal applications.

As a Business Operations intern, you will focus on the management of our "Source of Truth" while researching the next generation of sales productivity. You will work across our three pillars:
Velocity
, Data Integrity
, and Knowledge Liquidity
.

• Maintaining Salesforce CRM and Partner Portal integrity by identifying inconsistencies and implementing scalable clean-up frameworks.
• Researching and ideating "Agentic AI" use cases (Agentforce) to reduce administrative workload for sales representatives.
• Creating Salesforce dashboards and Tableau Next visualizations to provide leadership with actionable, fact-based insights.
• Designing repeatable processes and evaluating API integration opportunities to streamline deal registration and pipeline visibility.
• Facilitating feedback collection on Salesforce "Dynamic Forms" to simplify the internal user experience for our global sellers.
• Authoring and maintaining high-quality documentation. You will ensure that our GTM Playbook is up-to-date, making complex system workflows easy for global stakeholders to understand and execute.

To be successful in this role, you will:

• Be currently enrolled in a Bachelor's or Master's program with a graduation date of December 2026 or later.
• Move beyond just "reading data" to identifying the "Why" behind the numbers, recommending structural changes that align with our 2026 Roadmap.
• Show an obsession with how emerging tech (like Agentforce) can transform a global GTM ecosystem.
• Build bridges across Sales Ops, IT, and Product, proving you can navigate a complex global organization with confidence.
• Value the "Long Game" by creating world-class documentation that ensures your contributions remain a "Source of Truth" long after your internship ends.

This is a flexible role and may be performed at your home and/or the local Akamai office (in the country advertised). We are happy to discuss working options in this role and encourage you to speak with your recruiter in more detail when you apply.

Connect with us on social media and see what life at Akamai is like!

We power and protect life online, by solving the toughest challenges, together.

At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.

Through our intern and co-op programs we will provide you with opportunities to grow, flourish, and achieve great things. Financial benefits offered to interns and co-ops, including a 401k and health insurance, are offered through our managed service provider (MSP). Students also gain the following benefits directly from our programs:

• Mentorship
• Career development trainings
• Visibility into senior leadership through Fireside Chats
• Networking and social events with an international intern cohort
• Final project showcase presented to the company
• Fun perks including Akamai branded merchandise

Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences - helping billions of people live, work, and play every day. With the world's most distributed compute platform - from cloud to edge - we make it easy for customers to develop and run…