Product Operations Lead | Product Strategy Analyst

We’re Hiring:
Product Operations Lead | Product Strategy Analyst

Employment Type: Full-Time

Level: Mid-Level to Senior

We are seeking a strategic, analytical, and operations-focused Product Operations Lead | Product Strategy Analyst to support product strategy, operational excellence, product performance, and cross-functional execution. This role will work closely with Product, Engineering, Marketing, Sales, Customer Success, and Operations teams to turn business and customer insights into effective product strategies and scalable operating processes.

• Lead product operations activities across the product lifecycle, from planning and development through launch and optimization.
• Support the development and execution of product strategies aligned with business objectives and customer needs.
• Analyze product performance, adoption, engagement, retention, revenue, and customer behavior metrics.
• Develop product dashboards, reports, and performance tracking frameworks for management and product teams.
• Identify product opportunities based on customer feedback, market trends, competitive intelligence, and business data.
• Conduct market and competitor analysis to identify emerging opportunities, threats, and product trends.
• Support product roadmap planning, prioritization, and strategic decision-making.
• Translate business requirements and customer insights into actionable product recommendations.
• Partner with Product Managers and Product Leaders to establish priorities, objectives, and performance targets.
• Coordinate cross-functional product initiatives and ensure effective execution against timelines and milestones.
• Establish and improve product operating processes, workflows, documentation, and governance frameworks.
• Monitor product launches and coordinate readiness activities across relevant business functions.
• Develop launch plans, operational checklists, communications, and performance-monitoring processes.
• Analyze product adoption and identify barriers affecting customer usage and engagement.
• Gather and synthesize customer feedback from surveys, support interactions, reviews, interviews, and other channels.
• Work with Customer Success and Support teams to identify recurring product issues and improvement opportunities.
• Collaborate with Marketing and Sales teams on product positioning, go-to-market planning, and product enablement.
• Support pricing, packaging, product positioning, and commercial strategy analysis.
• Evaluate product performance against business objectives and recommend corrective actions when required.
• Develop business cases and analytical models to support new product opportunities and strategic investments.
• Conduct scenario analysis to evaluate potential product strategies, market opportunities, and business outcomes.
• Track product-related OKRs, KPIs, milestones, risks, dependencies, and strategic initiatives.
• Identify operational bottlenecks and recommend process improvements to increase product-team efficiency.
• Support product portfolio reviews and analyze the performance of individual products, features, and services.
• Coordinate stakeholder meetings, product reviews, planning sessions, and strategic workshops.
• Ensure product-related information, documentation, and operational data remain accurate and accessible.
• Identify opportunities for automation, standardization, and improved product operations.
• Prepare executive-level presentations and recommendations for product and business leadership.
• Support continuous improvement initiatives across product operations and strategic planning.

• Bachelor’s degree in Business Administration, Product Management, Marketing, Economics, Data Analytics, Operations Management, or a related field.
• Previous experience in Product Operations,…