Associate Client Engagement

Job Description:

At EDGE bold ideas are engineered into technologies that protect, improve and save lives.

Headquartered in the United Arab Emirates, EDGE is a leading advanced technology group working at the forefront of defence and emerging technologies. Spanning more than 35 specialised companies and multiple centres of excellence, we are purpose-built to move fast. Free from heavy legacy processes, we give our people the autonomy, accountability, and agility to bring breakthrough technologies from concept to reality.

Based in Abu Dhabi, a globally connected hub at the crossroads of Europe, Asia, Africa, and the Middle East, EDGE is home to a truly multicultural community where bold ideas thrive, and the future is shaped.

Together, we are shaping the future.

REMAYA helps our clients verify and validate the performance of their platforms and systems through rigorous test and evaluation practices. We apply scientific methodologies and Systems-Engineering principles to gather critical performance data on test platforms and provide users with an evidence base which allows them to make well-informed, data-led decisions about their platforms and systems.

REMAYA operates a secure test and evaluation facility, known as XRANGE. From its secure island setting, XRANGE provides over 350km2 of test range area as well as up to 10,000ft of airspace to assess platforms and systems in operationally realistic conditions and scenarios. Open all year around to both UAE and International clients and supported by dedicated infrastructure, advanced instrumentation and data capture systems, it is a unique testing environment in the heart of the Middle East.

Our expert engineering teams support our clients with trials planning and advisory services across their product lifecycle, from concept to in service upgrades. REMAYA also deploys mobile instrumentation and support services directly to our clients, providing mobile test and evaluation range support both in the UAE and Globally.

The Associate, Client Engagement - Business Development serves as the primary entry point for all new client engagements with XRANGE, supporting the onboarding, registration, and ongoing engagement of customers seeking access to XRANGE facilities and services.

The role acts as a key client-facing representative, ensuring a professional, responsive, and consistent customer experience throughout the client lifecycle. The position is responsible for coordinating client onboarding activities, supporting compliance and documentation requirements, maintaining client and booking records, and facilitating effective communication between clients and internal stakeholders.

Working closely with Business Development, Operations, Scheduling, Logistics, Engineering, Finance, Security, and other support functions, the Associate will support the efficient progression of client requirements from initial engagement through to operational delivery, while contributing to service improvement, utilisation growth, and customer satisfaction.

• Coordinate the onboarding and registration of new clients, ensuring all required documentation, approvals, compliance submissions, and account setup activities are completed accurately and in a timely manner.
• Guide clients through XRANGE registration and access requirements, providing clear and professional support throughout the onboarding process.
• Verify customer documentation and ensure submissions meet internal governance, compliance, and operational requirements.
• Maintain onboarding records and ensure document control processes are consistently applied.

• Serve as a primary point of contact for client…