Concierge Manager - Governance and Approvals

Concierge Manager - Governance and Approvals Job Snapshot – Role:
Concierge Manager – Governance and Approvals –

Location:

Abu Dhabi, United Arab Emirates – Industry: Banking – Function:
Project-Program Management –

Experience:

Typically 6-10 years in financial services, governance, PMO, regulatory coordination, risk, compliance or related functions – Job Type: Full Time – Work Arrangement:
On-site

Dicetek LLC is seeking a Concierge Manager for a full-time, on-site opportunity in Abu Dhabi, United Arab Emirates. The role focuses on coordinating complex governance processes, regulatory reviews and multi-stage approval workflows involving business, technology and control functions. The Concierge Manager will oversee multiple cases and approval pathways simultaneously, ensuring that activities progress within agreed timelines, responsibilities remain clear and outstanding issues receive appropriate attention.

This is an execution-focused coordination and governance role rather than a position with direct authority over participating teams. Success requires the ability to influence stakeholders, maintain delivery momentum and provide transparent reporting on progress, dependencies and blockers. The Concierge Manager is accountable for orchestrating the approval process, maintaining governance records, coordinating actions and escalating issues. Business owners remain accountable for their projects, business justifications and project documentation.

Specialist functions retain responsibility for their respective assessments, decisions and sign-offs, while Audit and relevant governance bodies retain their established confirmation and approval responsibilities.

Job Details – Country:
United Arab Emirates – City:
Abu Dhabi – Industry: Banking – Function:
Project-Program Management – Salary:
Not disclosed – Gender: No Preference – Candidate Nationality:
Not specified – Job Type: Full Time – Work Arrangement:
On-site

• Coordinate complex, multi-stage governance and regulatory approval processes.
• Manage several cases and approval pathways concurrently.
• Maintain clear visibility of case status, outstanding requirements and upcoming decisions.
• Coordinate activities across business, technology, risk and control functions.
• Ensure participating stakeholders understand their responsibilities and required actions.
• Monitor progress against agreed timelines and governance requirements.
• Drive timely completion of coordination activities without assuming ownership of specialist decisions.
• Escalate delays, unresolved issues and significant dependencies through appropriate channels.

• Engage business owners, technology teams, subject matter experts and control functions.
• Coordinate formal reviews and approval activities involving multiple stakeholders.
• Clarify responsibilities and required inputs at each stage of the governance process.
• Follow up on outstanding actions and maintain momentum across participating teams.
• Facilitate constructive discussions to resolve coordination challenges.
• Engage senior stakeholders when decisions or escalations are required.
• Maintain effective working relationships without relying on direct reporting authority.

• Maintain structured trackers covering cases, approval stages, decisions and outstanding actions.
• Monitor dependencies between specialist reviews and governance approvals.
• Identify bottlenecks that could delay case progression.
• Coordinate timely follow-up on pending reviews and decisions.
• Maintain records of approvals, sign-offs and governance outcomes.
• Provide accurate status information to relevant stakeholders.
• Ensure completed approval activities are supported by…