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Chief Specialist- Quality Affairs

Job in Abu Dhabi, UAE/Dubai
Listing for: Roads and Transport Authority
Full Time position
Listed on 2026-11-01
Job specializations:
  • Business
    Business Intelligence, Business Analyst, Data Analyst, Business Systems & Technology Analysis
Salary/Wage Range or Industry Benchmark: 450000 - 650000 AED Yearly AED 450000.00 650000.00 YEAR
Job Description & How to Apply Below
Position: Chief Specialist- Quality of Life Affairs
Job description

Roles and Responsibilities:

Strategy
  • Co-develop and update the Quality of Life plan aligned to Dubai Quality of Life Strategy 2033.
  • Integrate Quality of Life principles into institutional policies and standards and coordinate legislative planning for the QoL Roadmap with stakeholders.
  • Embed digital Quality of Life as a core enabler, shaping data, dashboards, and predictive analytics requirements with IT and stakeholders.
  • Shape initiative portfolios from the plan, defining value cases, benefits logic, and sequencing with responsible owners.
  • Structure governance and stage-gate criteria for pilots and services and codify pre-scale evaluation and lessons learned for scale-up.
  • Coordinate strategic partnerships with government and private entities to co-design Quality of Life solutions in transport and services.
Operations
  • Track implementation and budgets for Quality of Life initiatives, including rural projects;evidence links to competitiveness indicators.
  • Maintain KPI frameworks and reporting cadences and validate baselines, targets, and data quality; prepare periodic RTA-level reports.
  • Operate maturity measurement for the Quality of Life system and translate findings into corrective actions, capability building, and roadmaps.
  • Prepare priority files, briefs, and materials for engagements with the Director General, higher authorities, councils, and committees.
  • Commission and technically synthesize specialized behaviour studies and translate insights into nudges for mass and low-carbon mobility adoption.
  • Coordinate policy alignment and cross-department implementation and establish internal operations governance.
Product/Process Improvement
  • Promote Quality of Life standards across staff and coordinate a public media plan with relevant authorities for the Director to publish success stories and realized impact

    Physical Working Conditions.

  • Undertake field visits to strategic projects and compile findings and recommendations for approvals, recoveries, and scale-up decisions.
Job Qualifications & Requirements
  • Bachelor’s/ master’s degree in business administration, Economics, Management Information Systems or related field
Experience
  • 9+ years in case of master’s degree (11+ years in case of bachelor’s degree) in related field
Qualification
  • PMP, Lean Six Sigma (Black/Green Belt), OKR Practitioner, data analytics (e.g., Power BI)
Required Competencies Technical Competencies
  • Governance, Risk & Excellence Programs
  • Institutional Development & Agility Systems
  • Operational Excellence & Service Innovation
  • Policy Analysis and Development
  • Project Management
  • Strategic Planning & Execution Management
  • Core Data Analysis and Reporting
  • KPI and Statistical Analysis
  • Budget & Financial Planning
  • Stakeholder Engagement & Protocol Management
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