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Customer Success Mgr./ CSM Client Relationship Manager HelpDesk/Support Bilingual

Loyalty Member Services Lead – Ops & Escalations

Job in Abu Dhabi, UAE/Dubai
Listing for: Etihad Airways
Full Time position
Listed on 2025-12-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 120000 - 200000 AED Yearly AED 120000.00 200000.00 YEAR
Job Description & How to Apply Below
A leading airline in the UAE is seeking a Member Services Officer to oversee the Etihad Guest Member Service Operations. The role involves supervising service delivery, managing escalated cases, and ensuring quality training. Candidates must possess a bachelor's degree and have 4 years of experience in a similar role within the airline industry. Strong knowledge of ticketing systems (Amadeus) is essential.
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