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Receptionist, Customer Service​/HelpDesk

Job in Abu Dhabi, UAE/Dubai
Listing for: Khidmah
Full Time position
Listed on 2026-02-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Office Administrator/ Coordinator, Bilingual, Admin Assistant
  • Administrative/Clerical
    Office Administrator/ Coordinator, Admin Assistant
Salary/Wage Range or Industry Benchmark: 60000 - 120000 AED Yearly AED 60000.00 120000.00 YEAR
Job Description & How to Apply Below

Overview

Receptionists are responsible for greeting visitors and delivering exceptional customer service assistance. This entails answering calls and fielding them, accordingly, addressing visitor questions and needs, and providing an overall welcoming environment. This oftentimes includes performing ad hoc administrative duties as needed.

Responsibilities
  • Serves visitors by greeting, welcoming, and directing them appropriately.
  • Notifies company personnel of visitor arrival.
  • Maintains security and telecommunications system.
  • Informs visitors by answering or referring inquiries.
  • Directs visitors by maintaining employee and department directories.
  • Maintains security by following procedures, monitoring logbook, and issuing visitor badges.
  • Operates telecommunication system by following manufacturer’s instructions for house phone and console operation.
  • Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
  • Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
  • Contributes to team effort by accomplishing related results as needed
  • Support Staff by coordinating their need, such as supplying office with the materials that needed. Handle office inquires, stationery, pantry and cleaning materials supply on regular basis.
  • Preparing reports and managing it to be up to date.
  • Transfer all requests and unresolved issues to the designated resource
  • Experience and Skills
    • Telephone Skills
    • Verbal Communication
    • Listening
    • Professionalism
    • Customer Focus
    • Organization
    • Informing Others
    • Handles Pressure
    Qualifications
    • High school diploma or relevant work experience
    • Ability to maintain a positive attitude
    • Excellent communication skills
    • Preferably 1 year of experience in the customer service industry
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