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Bilingual Customer Service Rep Event Manager / Planner

Guest Reservations Specialist — Service & Upsell Expert

Job in Abu Dhabi, UAE/Dubai
Listing for: Rotana Hotels
Full Time position
Listed on 2026-02-13
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 60000 - 120000 AED Yearly AED 60000.00 120000.00 YEAR
Job Description & How to Apply Below
A luxury hotel group in Abu Dhabi is currently seeking a passionate and dynamic Reservations Agent to maintain effective communication on all guest reservations and deliver extraordinary customer service. Key responsibilities include processing and confirming bookings, managing reservations, and promoting hotel facilities. The ideal candidate should be able to handle inquiries and provide creative solutions, ensuring a smooth and efficient service delivery.

This position is integral to enhancing guest satisfaction and up-selling whenever possible.
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