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Customer Service Rep Bilingual English Customer Service

Guest Reservations Specialist – Service & Upsell Expert

Job in Abu Dhabi, UAE/Dubai
Listing for: Rotana Hotels
Full Time position
Listed on 2026-02-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, English Customer Service
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 120000 AED Yearly AED 60000.00 120000.00 YEAR
Job Description & How to Apply Below
A leading hotel chain in Abu Dhabi is seeking a Reservations Agent dedicated to providing outstanding customer service. Responsibilities include processing guest reservations, maintaining accurate records, and promoting hotel services. The ideal candidate will possess a diploma in hospitality, prior reservations experience, and strong communication skills.

This role offers an opportunity to work with a dynamic team in a fast-paced environment focused on guest satisfaction.
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