Alabbar Enterprises&ANOTHER
isaUAE-basedretailgroupthatrepresentsestablishedbrandslike
Candylicious,Ethan Allen,Yogurtlandand Garrett Popcorn .Itisalsotheparentcompanyofmultiple
F&Bconceptslike Social House ,Karak House,Angelina,Gia,Markette,Two Bistro,Caya,Parka,Krema,Carpo,Ganache Chocolatier,The Good Hood Kitchen ,Klayby Karakand Kukuunderitsumbrella .
Anentitywithlifestyleandretailendeavoursandapassionfordistinction-moments–growth.
Guidedbyourvaluesandpositivity,webringprevailinginternational&homegrownbrands,deliveringthehighestlevelsofretailexcellenceandexperiencestoourguests.
Thebackboneofourvisionistopursueopportunitiestogrowandexpandourpresencelocallyandinternationallywhileadheringtoourcorevaluesandbringingsynonymousmomentsandexperiencestolife.
Job Summary:Youwillbethefirstpointofcontactforourcustomers,settingthetonefortheirdiningexperience.
Youwillberesponsibleformanagingreservations,coordinatingwiththekitchenandwaitstaff,andensuringcustomersatisfaction.
- Managereservationsusingouronlinesystem.
Comfortablewithusing
CRMsystem. - Coordinatewithkitchenandwaitstafftoensuresmoothoperation.
- Handlecustomerinquiriesandcomplaintsprofessionally.
- Ensurecustomersatisfactionbyprovidingexcellentcustomerservice.
- Answeringphonecallsaccordingtocompanystandardprocedures.
- Relayinginformationregardingallergiesandotherguestrequeststotheservicestaff.
- Showingtheguesttothetableandintroducingtheconcept.
- Accommodatingspecialseatingrequestswheneverpossible.
- Beingknowledgeableaboutallthemenuitems,ingredientsandrecommendations.
- Previousexperienceinasimilarroleorinthehospitalityindustry.
- Excellent Englishcommunicationandinterpersonalskills.
- Abilitytohandlestressfulsituationsandremaincalmunderpressure.
- Goodorganizationalskillsandattentiontodetails.
- Knowledgeofrestaurantreservationsystems.
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