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Fintech Customer Experience & Quality Manager

Job in Abu Dhabi, UAE/Dubai
Listing for: Optimal Innovation
Full Time position
Listed on 2026-05-10
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 120000 - 200000 AED Yearly AED 120000.00 200000.00 YEAR
Job Description & How to Apply Below
Optimal Innovation in Abu Dhabi is seeking a Customer Service & Quality Manager to enhance their customer support function across fintech products. This role will focus on managing daily performance, improving customer experience, and ensuring effective team operations. The ideal candidate should have over 5 years of experience in customer service, with a preference for backgrounds in fintech or payments.

The position offers a dynamic environment aimed at maximizing team performance and customer satisfaction.
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