Customer Service Advisor - Arabic and English Speaker - Abudhabi

Job Description

Are you looking for a career change with a forward-thinking global organization? Come be part of our award‑winning company driven by our people from 70 countries where all members contribute and support each other’s success and well‑being proudly united as our game‑changers.

We have been recognized with awards such as World’s Best Workplaces, Best Companies for Career Growth, and Best Company Culture year after year.

We’re on the lookout for Arabic and English‑speaking Customer Representatives on‑site to join our team of game‑changers who engage with customers from top brands that could be from luxury retail, finance, real‑estate, fashion, healthcare, or another leading‑edge industry.

We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix you belong, you make a difference, and you succeed on your terms.

This is a great opportunity to reimagine an all‑new career journey and develop friends for life at the same time. We’ll give you all the training, cutting‑edge technologies, and the continuing support you’ll need to succeed.

Plus, at Concentrix there’s real career and personal growth potential. About 80% of our managers and leaders have been promoted from within. That’s why we offer a range of free learning and leadership development programs designed to set you on your way to the kind of career you’ve always envisioned.

As a Customer Service Representative you will review customer requests and expectations and respond to them according to their needs and situations. You will provide customer service support and resolution of routine problems regarding our client’s product or services and will interface with their customers via phone, email, chat, or social media depending upon the client requirements. You will develop your tech skills and learn how to use software solutions that improve people’s lives.

You will champion better brand experiences for our customers and clients.

We embrace our game‑changers with open arms. People from diverse backgrounds, curious, and willing to learn.

• Bachelor’s degree or diploma in any related field.
• Proficient or bilingual in Arabic and English.
• Proactive, self‑motivated, and solution‑oriented.
• Can work rotating and weekend shifts.

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box we encourage you to apply anyway. We’ll do our best to match you with the right job whether it’s this one or another role.

You’ll benefit from a supportive environment, continuous learning opportunities, and a culture that values inclusion and growth.