More jobs:
Customer Service Executive
Job in
Abu Dhabi, UAE/Dubai
Listed on 2026-06-21
Listing for:
Reliant HR Consultancy
Full Time
position Listed on 2026-06-21
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep, HelpDesk/Support, Client Relationship Manager
Job Description & How to Apply Below
Responsibilities
- Act as the primary point of contact for customers, addressing inquiries and resolving issues with a focus on customer satisfaction.
- Gather and analyze customer feedback to identify trends and suggest improvements to products and services.
- Utilize CRM software to document interactions and ensure timely follow-up on customer concerns.
- Provide timely and accurate information regarding products, services, and promotions to enhance customer knowledge.
- Bachelor's degree in Business Administration, Communication, or a related field, enhancing problem‑solving capabilities.
- Minimum of 2 years of experience in customer service or a related field, providing a solid foundation in service delivery.
- Proficiency in customer relationship management (CRM) software, ensuring efficient tracking and management of customer interactions.
- Fluency in English, with additional language skills preferred to cater to a diverse customer base.
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