Customer Service Administrator; UAE Nationals

Position: Customer Service Administrator (UAE Nationals Only)
## Customer Service Administrator (UAE Nationals Only)
Bewerbenlocations:
Dubai:
Abu Dhabi:
Sharjahtime type:
Vollzeitposted on:
Heute ausgeschriebenjob requisition :
R0661907

Join KONE, a Top Employer in the UAE, and build your career with a global leader in people flow solutions. We are looking for a motivated and detail-oriented UAE National to join our Customer Service team and play a key role in supporting our service and maintenance operations.
** What You'll Do
*** Provide administrative support to Service Sales and Maintenance teams.
* Prepare and process customer contracts, renewals, and service-related documentation.
* Coordinate customer requests and ensure timely follow-up and resolution.
* Support maintenance planning, technician scheduling, and service operations.
* Assist with inspections, reporting, customer portals, and tender documentation.
* Maintain accurate records and ensure high-quality data management across systems.
** What We're Looking For
*** UAE National (Family Book holder).
* Diploma or bachelor’s degree in business administration or a related field.
* Previous experience in administration, customer service, or coordination roles is an advantage.
* Strong organizational and time-management skills.
* Excellent communication skills in Arabic and English.
* Proficient in Microsoft Office applications (Word, Excel, Outlook, Teams).
* Experience with SAP, CRM, or ERP systems is beneficial.
** Why Join KONE?
*** Certified Top Employer in the UAE.
* Structured training and career development opportunities.
* Inclusive and supportive work environment.
* Opportunity to grow with a global industry leader.

If you are looking to start or develop your career in customer service and operations, we'd love to hear from you.
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