Customer Service Advisor - Arabic and English Speaker - Abudhabi

Job Title

Customer Service Advisor – Arabic and English Speaker – Abu Dhabi

Join Concentrix Team today! If you are seeking a career change with a forward‑thinking global organization, Concentrix offers a supportive environment with 70+ countries of talent, award‑winning culture, and career growth opportunities.

The role brings you on site as a Customer Representative engaging customers from top brands across luxury retail, finance, real estate, fashion, healthcare, and other industry‑leading partners.

We provide comprehensive training, cutting‑edge technologies, and ongoing support. About 80% of our managers and leaders are promoted from within; we also offer free learning and leadership development programs.

• Review customer requests and expectations and respond accordingly.
• Provide support and resolve routine problems regarding our client’s product or services, interfacing via phone, email, chat, or social media as required.
• Develop technical skills and learn software solutions that improve people’s lives.
• Champion best brand experiences for our customers and clients.

• Bachelor’s degree or diploma in any related field.
• Proficient or bilingual in Arabic and English.
• Proactive, self‑motivated, and solution‑oriented.
• Able to work rotating and weekend shifts.
• Strong natural talent to help others and exceed customer expectations.

We encourage applicants who may not meet every requirement to apply – Concentrix is committed to a diverse, inclusive, and authentic workplace. If you feel you don’t check every box, we’ll evaluate you for this or another role.