Senior Officer Billing Support
Job in
Abu Dhabi, UAE/Dubai
Listed on 2026-07-23
Listing for:
Sundus Recruitment and Outsourcing Services, Abu Dhabi
Full Time
position Listed on 2026-07-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, CRM System, Technical Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Job Code: 6258
Position Title:
Senior Officer Billing Support
Experience:
5 yrs
Location:
Abu Dhabi
Language:
English
Education:
Bachelor's Degree
- Customer liaison for High Value accounts.
- Professional and courteous customer services with customers and internal stakeholders.
- Document actions, minutes and specifics relating to meetings attended with customers and capture in the CRM same day.
- Escalate customer concerns including the issues, the reasons, the justifications and offer options for consideration if applicable.
- Assisting management in presenting to customers key messaging and objectives on a per case.
Approach the customer for further information relating to the contract details.
Maintaining accurate corporate customer recordsReceive and process all new customer contracts within the ERP and the CRM system. Determine the contract start, service start and end dates.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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