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Guest Experience & Reservations Specialist
Job in
Abu Dhabi, UAE/Dubai
Listed on 2026-07-24
Listing for:
AccorHotels Middle East
Full Time
position Listed on 2026-07-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Accor Hotels Middle East is seeking a Reservation Agent for Novotel & Ibis Gate Hotels Abu Dhabi. You will be the primary contact for guests, ensuring a professional experience from the initial reservation through to confirmation.
You will manage calls, emails, and online requests, offer accurate information on rates and promotions, and coordinate with departments to fulfill guest requests while maintaining high service standards.
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