More jobs:
Job Description & How to Apply Below
Position Title
Reservations Agent
OverviewManaging guest reservations, providing exceptional customer service, coordinating with departments, and requiring fluency in Arabic with strong communication and organizational skills.
Key Responsibilities- Process reservation requests, changes and cancellations received by phone, fax or mail.
- Verify room availability, explain policies, and accommodate special requests.
- Maintain guest relations while adhering to company standards.
- Maximize revenue through upselling and maintain accurate booking records.
- Support the reservation process, handle inquiries, and maintain the guest database.
- Promote offerings and assist in analyzing reservation data for optimization.
- Use reservation systems, coordinate with departments and ensure accuracy in the booking process.
- Provide excellent customer service in a fast‑paced environment.
- Fluency in Arabic.
- Strong communication, organizational and problem‑solving skills.
- Experience in hospitality or call centre environments.
- Knowledge of property management systems and GDS (e.g., Sabre, Galileo, Amadeus) – a plus.
- Full‑time, on‑site role based in Abu Dhabi, United Arab Emirates.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×