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Guest Experience Concierge - Multilingual Front Desk
Job in
Abu Dhabi, UAE/Dubai
Listed on 2026-07-25
Listing for:
Mercure Hotels
Full Time
position Listed on 2026-07-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Mercure Abu Dhabi Downtown is seeking a Guest Service Agent to warmly welcome guests, handle inquiries, and manage check-ins/outs with accuracy. You will provide local recommendations and coordinate with hotel departments to ensure a seamless stay.
The role requires strong communication in English and Arabic, a customer-first mindset, and the ability to work flexible shifts in a fast-paced environment.
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