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Reservations Specialist — Guest Experience & Revenue

Job in Abu Dhabi, UAE/Dubai
Listing for: AccorHotels Middle East
Full Time position
Listed on 2026-07-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 89280 - 111600 AED Yearly AED 89280.00 111600.00 YEAR
Job Description & How to Apply Below

Novotel & Ibis Gate Hotels Abu Dhabi are seeking a Reservation Agent to be the primary contact for guests, ensuring a professional experience from the initial inquiry to final booking. You will deliver efficient service, handle calls, emails and online requests, and help optimize revenue through upselling and thoughtful recommendations.

The ideal candidate has at least 1 year in hospitality, Arabic fluency (English a plus), strong communication and detail orientation, and experience with

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