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Head of Customer Care Quality & Training
Job in
Abu Dhabi, UAE/Dubai
Listed on 2026-08-03
Listing for:
TAQA Distribution
Apprenticeship/Internship
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
TAQA Distribution is seeking a Lead, Customer Care Quality & Training to develop and implement QA and training programs for the Customer Services function. The role emphasizes compliance with standards, continuous improvement, and staff development to enhance customer interactions and service delivery.
The candidate will supervise and coordinate quality initiatives, monitor KPIs, and report to senior management on progress and effectiveness, ensuring timely, high-quality customer service
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