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Social Community Lead: Fast, Empathetic Guest Care
Job Description & How to Apply Below
Etihad Airways in Abu Dhabi is seeking an Online Community Specialist to be the voice of the brand across social platforms. You will engage guests, protect our reputation, and turn feedback into improvements that enhance the guest journey.
The role requires a diploma or higher and at least 3 years in customer experience, community management or related guest-facing work. You’ll collaborate with global teams to deliver empathetic, timely responses and actionable insights.
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