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Customer Services Officer Farsi​/Persian Speaker

Job in Abu Dhabi, Abu Dhabi Emirate, UAE/Dubai
Listing for: VFS Global
Full Time position
Listed on 2026-08-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 67000 - 100000 AED Yearly AED 67000.00 100000.00 YEAR
Job Description & How to Apply Below

Job Summary

Meet and greet the customer who visits the consulate. Assist customers when token numbers are called and direct the customer accordingly. Print required documents as and when required by the client and scan the barcodes of the tokens. Any administrative tasks assigned by the SPOC Single Point of Contact and the Consulate.

Educational Qualification to a Level of Higher Secondary/High School (passed)

Experience - Minimum 1-3 years' experience in Customer Services preferably in the Service or Hospitality industry.

Language Proficiency should be in English and Farsi. Should be highly motivated candidate.

Skills:

  • Exceptional attention to detail and accuracy in data entry.
  • Strong verbal communication skills in Japanese is desired for this position.
  • Proficiency in additional languages is a definite plus.
  • Excellent customer service skills with a patient and empathetic approach.
  • Strong organizational and time management abilities.
  • Proficient in using computers and standard office software.
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