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Recreation Receptionist

Job in Abu Dhabi, UAE/Dubai
Listing for: AccorHotel
Full Time position
Listed on 2026-08-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Hospitality / Hotel / Catering
    Customer Service Rep
Job Description & How to Apply Below

Joinus at Accor,wherelife pulseswithpassion!

As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan
45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.

Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.

Byjoiningus,youwillbecomea

Heartist®,becausehospitalityis, first and foremost, aworkofheart.

Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!

Youwillenjoyexclusivebenefits,specific to thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.

Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning,tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.

Hospitalityisaworkofheart,
Joinus andbecomea

Heartist®.

Join our dynamic team as a Recreation Receptionist in Abu Dhabi, United Arab Emirates! We're looking for a friendly and organized individual to be the welcoming face of our recreation facility.

Key Responsibilities:

  • Greet guests, handle inquiries, and provide information about facilities, programs, and services
  • Process registrations, bookings, and payments for recreational activities while maintaining accurate records
  • Manage the reception area, including answering phone calls, responding to emails, and keeping the space clean and organized
  • Assist with scheduling and coordinating recreational programs and events
  • Resolve customer complaints and ensure compliance with safety regulations and emergency procedures
  • Collaborate with other departments to ensure smooth operations and exceptional guest experiences
  • High school diploma or equivalent
  • 1-2 years of experience in customer service or hospitality industry
  • Excellent communication skills, both verbal and written
  • Strong customer service orientation with a friendly and approachable demeanor
  • Proficiency in computer skills, including MS Office and scheduling software
  • Ability to multi-task and prioritize in a fast-paced environment
  • Problem-solving skills and ability to handle challenging situations with tact
  • Basic math skills for handling payments and reconciliations
  • First Aid and CPR certification preferred
  • Flexibility to work various shifts, including weekends and holidays
  • Fluency in English; knowledge of Arabic or other languages is a plus

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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