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Guest Services Call Center Lead

Job in Abu Dhabi, UAE/Dubai
Listing for: The Ritz-Carlton Hotel Company, L.L.C.
Full Time position
Listed on 2026-08-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 78000 - 123000 AED Yearly AED 78000.00 123000.00 YEAR
Job Description & How to Apply Below

The Ritz-Carlton Hotel Company, L.L.C. in Abu Dhabi is seeking a Non-Management Front Desk/Guest Services Associate. You will answer and route guest calls, provide information, and process requests with professionalism and courtesy.

You will coordinate with various departments, assist guests with access and billing issues, and help ensure a seamless guest experience while upholding The Gold Standards of service daily.

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