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Guest Experience Service Center Agent

Job in Abu Dhabi, UAE/Dubai
Listing for: Universal Group
Full Time position
Listed on 2026-08-30
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 67000 - 100000 AED Yearly AED 67000.00 100000.00 YEAR
Job Description & How to Apply Below

Dusit invites applications for a Service Center Agent to join our guest services team. You will handle all external calls, coordinate internal transfers, and ensure every guest interaction reflects our warmth and high standards.

You will maintain logs, protect privacy, and deliver wake-up calls accurately. Requirements include a Bachelor degree in Hotel Management and at least 2 years in a Call Center, with strong English communication and interpersonal skills.

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