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Banking Customer Experience Specialist
Job Description & How to Apply Below
ADIB in Abu Dhabi is seeking a Customer Service Officer (Outsource) to deliver outstanding client support, handle inquiries, and ensure timely resolution within agreed service standards while complying with bank policies.
You will open and close applicant files, coordinate with other departments, troubleshoot issues, prepare monthly reports, support other service agents, and participate in regular reviews with stakeholders to drive continuous service improvements.
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