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Night-Shift CRM & Customer Support Specialist
Job Description & How to Apply Below
BMW Group Retail Middle East in Abu Dhabi is seeking a Call Center Representative to handle after-hours calls, collect customer information, and provide remote roadside diagnostics. You will address inquiries about status, products, services, and promotions, while maintaining a professional image and empathetic communication.
The role involves coordinating dispatches, feeding data for CRM insights, and contributing to process improvements under the National CRM Manager.
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