Help Desk Operator – Arabic & English Speaker​/Male

We are currently operating in the United Arab Emirates, Bahrain, Kuwait, Qatar, Saudi Arabia, the United Kingdom, and Sri Lanka — providing top-tier recruitment solutions across multiple industries.

Job Type: Full time

Date Opened:17 Sep 2026

Number of Positions: 1

Location: Abu Dhabi,United Arab Emirates

Work Experience: 1-3 years

• Nationality: Arabs
• Experience: 1-3 years

URGENT HIRING – HELP DESK OPERATOR

Job Title:

Help Desk Operator – Arabic & English Speaker

Location:

Abu Dhabi, UAE Gender: Male Only

Employment Type:

Temporary / Contract Contract Duration: 1 Month – Subject to Extension Mobilization:
Immediate Working Days:
Monday to Saturday – 6 Days per Week

Working Hours:

8:00 AM – 5:00 PM (9 hours including lunch break) Should have own Visa,Accommodation & Transportation Job Summary We are urgently hiring a professional Male Help Desk Operator for a temporary project (1 Month) for a construction based client in Abu Dhabi, UAE. The ideal candidate must communicate effectively in both Arabic and English and have good customer service, computer, and administrative skills.

The successful candidate will handle help desk enquiries, record service requests, coordinate with relevant teams, follow up on reported issues, and maintain accurate records. Only candidates available for immediate mobilisation will be considered.

• Receive and respond to help desk calls, enquiries, and service requests.
• Communicate professionally with users in
• Arabic and
• Log complaints, incidents, and service requests accurately.
• Coordinate reported issues with relevant site or technical teams.
• Follow up on open requests and provide status updates.
• Maintain accurate help desk records and daily logs.
• Escalate urgent or unresolved issues to the appropriate supervisor.
• Provide professional customer service and assistance.
• Support basic administrative and reporting activities.
• Maintain confidentiality of project and user information.

• Male candidates only.
• Arabic and English communication skills are mandatory.
• Previous experience as a
• Help
• Desk
• Operator,
• Customer
• Service
• Representative,
• Call
• Centre
• Agent,
• Receptionist, or similar role preferred.
• Good verbal and written communication skills.
• MS
• Office and email.
• Strong customer service and problem-solving skills.
• Ability to accurately record and follow up on service requests.
• Professional, organised, and able to work under pressure.
• Must be available for immediate joining/mobilization.
• Must be willing to work in
• Abu
• Working
• Conditions:
• Contract:
  
  1 month, subject to extension based on site

• .
• Working
• Days:
• Monday to
• Saturday.
• Working
• Hours:
  
  8:00
• AM – 5:00
• PM.
• Duty: 9 hours per day, including lunch break.
• Accommodation:
• Provided.
• Transportation:
• Provided.

• .
• Working
• Days:
• Monday to
• Saturday.
• Working
• Hours:
  
  8:00
• AM – 5:00
• PM.
• Duty: 9 hours per day, including lunch break.
• Accommodation:
  
  Own
• Transportation:
• Own
• Visa
• Own

AED 3,000-5,500

• Accommodation provided.
• Transportation provided.
• Potential contract extension based on project

• .
• Working
• Conditions:
• Contract:
  
  1 month, subject to extension based on site

At REAPHR, we are more than a recruitment consultancy—we are your strategic partner in talent and transformation. Headquartered in the UAE, we specialize in connecting qualified educators and professionalswithsome of the most respected institutions across the country.

Our mission is clear: to empower careers, elevate organizations, and drive lasting success through tailoredrecruitment solutions built on trust, integrity, and results.