More jobs:
Customer Support
Job in
Abu Dhabi, UAE/Dubai
Listed on 2026-10-03
Listing for:
Qureos
Full Time
position Listed on 2026-10-03
Job specializations:
-
Customer Service/HelpDesk
CRM Systems & Management, Customer Service Rep, Customer Success Management, HelpDesk/Support
Job Description & How to Apply Below
About the Role
Prime Box is a fast-growing self-storage and logistics company in Dubai. We offer self-storage units, moving & packing, and business fulfilment services. As we scale, we're looking for a hands-on Customer Support Specialist to manage incoming inquiries, convert leads into customers, and support clients throughout the full service and payment process.
- Manage incoming customer inquiries via Whats App and phone.
- Consult customers on storage solutions, pricing, and available options.
- Process bookings, maintain customer information, and update CRM records.
- Coordinate pickups, transportation, and warehouse arrangements.
- Support customers throughout the storage process.
- Follow up on customer payments and outstanding balances.
- 2+ years of experience in customer support, sales, or a similar customer-facing role.
- Excellent communication and customer service skills.
- Strong organizational and multitasking abilities.
- Customer-oriented and proactive approach.
- Experience with CRM systems.
- Excellent English communication skills.
- UAE experience is a plus.
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