Customer Experience Associate

Position: Customer Experience Associate

Employment Type: Full-time

• Assist customers with questions, requests, and basic concerns
• Provide friendly and professional customer service
• Respond to customer inquiries through phone, email, or chat
• Provide basic information about products and services
• Follow up on customer requests and issues
• Maintain accurate customer records and service information
• Coordinate with internal teams when needed
• Support general customer service and administrative activities

• High school diploma, diploma, degree, or equivalent
• No previous experience required
• Fresh graduates are welcome to apply
• Basic computer and internet skills
• Good communication and interpersonal skills
• Friendly, patient, and customer-focused
• Responsible, organized, and detail-oriented
• Willing to learn and follow instructions
• Able to work independently and as part of a team

• Entry-level friendly opportunity
• Training and guidance provided
• Opportunity to develop customer service skills
• Career development opportunities
• Supportive and professional working environment