Receptionist​/Gym Receptionist

URGENT HIRING RECEPTIONIST GYM RECEPTIONIST

Industry Wellness amp Fitness Services Health Club

Location Al Ain UAE

Position Receptionist Gym Receptionist

Salary AED 3 500 4 000 per month

Employment Type

Full-Time

Preferred Nationality Filipino

We are seeking a professional friendly energetic and customer-focused Receptionist Gym Receptionist to join a Wellness amp Fitness Services Health Club facility in Al Ain UAE. The successful candidate will be the first point of contact for members guests and prospective clients and will play an important role in creating a welcoming and professional front-desk experience.

• Welcome members guests and prospective clients professionally
• Manage the reception front-desk area and maintain a welcoming environment
• Answer incoming telephone calls Whats App messages emails and general enquiries
• Provide accurate information about available fitness wellness services schedules memberships and facilities
• Manage client appointments bookings cancellations and schedule changes
• Assist with member registration and maintain accurate client information
• Coordinate bookings and schedules with instructors trainers and relevant team members
• Handle member and guest enquiries professionally and efficiently
• Follow up on enquiries and prospective clients as required
• Support membership-related administration and renewals where assigned
• Maintain accurate attendance booking and front-desk records
• Use computer systems email spreadsheets and relevant booking CRM software
• Assist with basic reports and administrative tasks
• Handle client complaints professionally and escalation issues when required
• Maintain confidentiality of client and business information
• Keep the reception area clean organised and professionally presented
• Follow company policies customer-service standards and operational procedures

• Previous experience as a Receptionist Gym Receptionist Front Desk Executive Customer Service Representative or similar position preferred
• Previous experience within a gym health club fitness centre Pilates studio wellness centre spa or hospitality environment is an advantage
• Strong customer-service and interpersonal skills
• Good verbal and written English communication skills
• Professional telephone and Whats App communication etiquette
• Good computer knowledge
• Comfortable using email Microsoft Office spreadsheets and booking CRM systems
• Strong organisational and multitasking abilities
• Ability to manage appointments and schedules accurately
• Friendly confident energetic and client-focused personality
• Professional appearance and grooming
• Able to remain calm and professional when dealing with complaints or busy periods
• Reliable punctual organised and detail-oriented
• Filipino candidates preferred
• Previous experience as a Receptionist, Gym Receptionist, Front Desk Executive, Customer Service Representative, or similar position preferred.
• Previous experience within a gym, health club, fitness centre, Pilates studio, wellness centre, spa, or hospitality environment is an advantage.
• Strong customer-service and interpersonal skills.
• Good verbal and written English communication skills.
• Professional telephone and Whats App communication etiquette.
• Good computer knowledge.
• Comfortable using email, Microsoft Office, spreadsheets, and booking/CRM systems.
• Strong organisational and multitasking abilities.
• Ability to manage appointments and schedules accurately.
• Friendly, confident, energetic, and client-focused personality.
• Professional appearance and grooming.
• Able to remain calm and professional when dealing with complaints or busy periods.
• Reliable, punctual, organised, and detail-oriented.
• Filipino candidates preferred.