Guest Services Receptionist
Listed on 2026-10-11
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Customer Service/HelpDesk
Customer Service Rep, Bilingual -
Hospitality / Hotel / Catering
Customer Service Rep
Become the welcoming face of our team as a Guest Services Receptionist, focused on creating positive experiences for every guest and visitor. You'll manage check-ins, respond to inquiries, and coordinate reservations or appointments with a friendly, professional approach.
This role is a strong match for someone with a genuine interest in hospitality and service. You'll resolve guest requests, maintain accurate records, and help ensure every visitor interaction reflects positively on the company.
Responsibilities:- Welcome and check in guests with warmth and professionalism
- Respond to guest inquiries and resolve requests promptly
- Coordinate reservations or appointments
- Provide information about services and amenities
- Maintain accurate guest records
- 0-1 years of experience in guest services, hospitality, or customer service
- Strong interpersonal and problem-solving skills
- Ability to stay calm and professional under pressure
- Flexible availability, including evenings/weekends if needed
- Health insurance
- Paid time off
- Flexible scheduling, including remote administrative tasks where applicable
- Home office stipend for hybrid duties
- Growth opportunities within guest services
Our company provides equal employment opportunities to all applicants and prohibits discrimination or harassment of any kind based on race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by federal, state, or local laws.
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