Head of Design (AI

We're looking for an experienced Head of Design to build and lead a world-class design function for a portfolio of AI-native products. This is a rare opportunity to define how users interact with next-generation AI systems at scale, creating intuitive, trusted and impactful experiences.

You'll establish the design vision, build a high-performing team, and shape the product experience across multiple AI-powered applications. Working closely with Product and Engineering leadership, you'll ensure design is a strategic driver of innovation rather than simply a delivery function.

This role is ideal for someone who thrives in ambiguity, enjoys building teams and practices from the ground up, and is passionate about the future of AI-first product design.

• Define the overall design vision and quality standards across a portfolio of AI products.
• Build, mentor and lead a multidisciplinary design team including Product Designers, UX Researchers and Content Designers.
• Develop and scale a unified design system to ensure consistency across multiple products.
• Partner closely with Product and Engineering leaders to influence product strategy and roadmap decisions.
• Champion design excellence and embed user-centred thinking throughout the organisation.

• Design intuitive AI-powered experiences including conversational interfaces, intelligent workflows and agentic systems.
• Create experiences that prioritise trust, transparency and human oversight.
• Leverage AI tools throughout the design lifecycle, from research and ideation through to prototyping and testing.
• Continuously explore emerging AI capabilities and incorporate best practices into the design function.

• Establish a robust research practice that informs product strategy and design decisions.
• Embed customer discovery and usability testing into every stage of product development.
• Develop feedback loops using qualitative research and product analytics to drive continuous improvement.

• Build and maintain scalable design systems, component libraries and design standards.
• Define efficient design operations, collaboration workflows and engineering handoff processes.
• Measure and improve design quality through clear metrics and continuous iteration.

• 10+ years of experience in Product Design, UX or Digital Design.
• 5+ years leading design teams within high-growth technology organisations.
• Proven experience building and scaling design functions from the ground up.
• Strong portfolio demonstrating exceptional product, interaction and visual design.
• Experience designing AI-powered products including conversational AI, automation, recommendation systems or agentic experiences.
• Deep expertise in design systems and scalable product design practices.
• Strong user research capabilities with a data-informed approach to design.
• Comfortable using modern AI tools within the design workflow.
• Excellent communication and stakeholder management skills.
• Experience working in agile, fast-paced product environments.

• Experience with in AI-native or product-led technology companies.
• Background designing enterprise-scale or highly regulated products.
• Knowledge of UX writing or content design for AI-generated experiences.
• Contributions to the wider design community through speaking, mentoring or open-source initiatives.

• Help define the future of AI-first product design.
• Build a design organisation from the ground up with significant autonomy.
• Work alongside exceptional Product, Engineering and AI leaders solving complex challenges.
• Influence the strategy and direction of multiple high-impact AI products.
• Competitive compensation and the opportunity to make a lasting impact.