Student Support Mentor; UAEN

Job Description

Position Overview

The Student Success Mentor (SSM) serves as the primary mentor, facilitator, and cohort leader for a group of approximately 25–30 scholarship students participating in the Student Program. The SSM supports student engagement, attendance, participation, project-based learning, and overall well-being throughout the program, guiding students through workshops, discussions, team activities, and a cohort-based mini-project to prepare them for university life abroad.

• Serve as the primary point of contact for an assigned cohort of 25–30 students.
• Build positive and supportive relationships with students throughout the program.
• Guide students on studying abroad, university life, cultural adaptation, and personal development.
• Support student well-being and identify students who may require additional assistance.
• Foster a safe, inclusive, and welcoming environment for all participants.
• Facilitate cohort discussions, reflection sessions, team-building activities, and learning exercises.
• Encourage active participation and engagement during workshops and program activities.
• Support guest speakers, trainers, and workshop facilitators during sessions.
• Promote peer-to-peer learning and collaboration among students.
• Lead daily check-ins and cohort debrief sessions.
• Guide students through a cohort-based mini-project during the program.
• Facilitate brainstorming, planning, teamwork, and project execution.
• Support students in developing creative solutions and presentations.
• Coach students on communication, collaboration, and presentation skills.
• Assist students in preparing and delivering final project presentations.

• Monitor and record daily attendance.
• Track student participation and engagement throughout the program.
• Ensure assigned students are present, informed, and prepared for all sessions and activities.
• Maintain accurate attendance and engagement records.
• Escalate attendance, behavioral, or welfare concerns to program management when required.

• Assist with student registration and orientation activities.
• Support event logistics and student movement between sessions and activities.
• Communicate schedules, updates, and program expectations to assigned students.
• Represent the program professionally at all times.
• Contribute to the overall success and smooth operation of the Pre-Departure Program.

• Bachelor's degree (completed within the last 5 years preferred).
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Passion for youth development, education, and student success.
• Ability to engage, motivate, and mentor young adults.
• Professional, approachable, and positive attitude.

• Former scholarship recipient or study-abroad participant.
• Experience in mentoring, coaching, facilitation, education, youth programs, student leadership, camps, or events.
• Ability to communicate in both Arabic and English.
• Mentoring & Coaching
• Problem Solving
• Public Speaking

• Attendance rate of the assigned cohort.
• Student engagement and participation levels.
• Successful completion of the cohort mini-project.
• Student satisfaction and feedback scores.
• Timely submission of attendance and engagement reports.
• Positive contribution to the overall student experience.

We are seeking energetic, motivated, and inspiring recent graduates who are passionate about helping the next generation of scholarship students succeed. Student Success Mentors will serve as role models, facilitators, and mentors, guiding students through a transformative pre-departure experience while helping them build confidence, readiness, and a strong sense of community before beginning their international education journey.