Change Manager & Training Lead

This is an exciting opportunity to lead end-to-end change management and training delivery across Aldar Education s Digital Transformation portfolio ensuring successful adoption of new digital platforms operational processes and user experiences across schools and HQ functions The role will design and deliver stakeholder engagement communications training adoption tracking and reinforcement activities across multiple concurrent initiatives including LMS rollout parent platforms payments CRM communications tools and operational process redesign This is a 6-month fixed-term delivery role focused on driving business readiness adoption and sustained usage of new systems and ways of working

Job Specific Knowledge amp Skills Strong change management methodology experience Training design and facilitation expertise Excellent stakeholder engagement skills Strong communications and storytelling capability Experience delivering webinars and in-person training Experience building training content and guides Ability to manage multiple initiatives simultaneously Strong adoption tracking and reporting capability Experience working with digital platforms and system rollouts Excellent English language skills written and oral Work in a highly collaborative and effective manner Ability to influence stakeholders at all levels Strong organisational skills and attention to detail Ability to operate independently in delivery role Strategic thinking with hands-on delivery mindset Commercial awareness and delivery focus

• Lead end-to-end change management across Aldar Education digital initiatives
• Design and execute change and communications strategies
• Deliver role-based training across schools and HQ
• Drive adoption and business readiness for new systems
• Establish and manage school champion network
• Develop training materials guides and digital learning content
• Track adoption metrics and deliver reinforcement plans
• Coordinate change activities across multiple programme work streams
• Support go-live planning and post-implementation adoption
• Work closely with product operations and school stakeholders

• Conduct stakeholder mapping across HQ and schools
• Establish school champion network
• Build engagement plans for impacted audiences
• Manage stakeholder expectations and readiness
• Support leadership alignment and communication

• Create role-based communications strategy
• Develop multi-wave change communications
• Produce awareness education and reinforcement messaging
• Create FAQs and guidance content
• Support parent-facing communications for new platforms

• Design role-based training programmes
• Create quick reference guides and user manuals
• Develop instructional videos and digital content
• Deliver webinars and in-person training sessions
• Implement train-the-trainer model where required
• Build LMS training content and learning pathways

• Define adoption success metrics per initiative
• Track usage and engagement
• Deliver reinforcement campaigns post go-live
• Support schools during transition periods
• Provide reporting on adoption progress

• Maintain change and training calendar
• Align rollout with academic cycles
• Coordinate training logistics across schools
• Work with product and IT teams on readiness
• Support go-live planning and hypercare

• Develop short instructional videos
• Create platform embedded guidance
• Produce user walkthrough content
• Build digital learning resources for staff

• Bachelor's degree in Business, Education, Change Management, or related field
• Change Management certification preferred (Prosci, APMG, or equivalent)
• Training / Learning Design certification desirable
• 5+ years experience in Change Management, Training, or Digital Transformation delivery
• Experience delivering organisational change across multiple stakeholder groups
• Experience designing and delivering training programmes
• Experience supporting system implementations or digital transformation
• Education sector experience preferred but not essential